尊敬的万豪旅享家您好,
感谢您下榻南京金茂Westin,对于您的糟糕体验我们深感抱歉。请原谅我们的一层礼宾部凭肉眼无法把尊贵的您与借洗手间的客人或美团团购知味西餐自助餐券的客人,或是夕阳红旅行社的团员识别开来。我们已经在您的Bonvoy账户内credit 250分作为补偿,感谢您一直以来对Marriott集团的支持。
Eng:
Dear valued customer,
Hello, how are you today? We appreciate your business. Have a nice day.
Concierge Dep.
The Westin Nanjing Xuanwu Lake