Thank you for contacting the Marco Polo Club Service Centre regarding
your Gold tier status renewal by end of January 2021.
We understand the unprecedented phenomenon have continuously affected
air travel, globally. The situation around the world continues to change
and we are presented with new challenges every day. Therefore,
additional measures have been taken, in addition to the "club points
relief" already credited for supposedly travel in February, March, April
2020.
Currently, your Marco Polo Club account balance is inclusive of the "195
club points relief". Hence, instead of the normal 600 club points to
maintain your Gold tier membership status, you would only need to flown
the remaining number of club points when air travel is normalised.
To view your up-to-date Club account balance, including the remaining
number of club points necessary for your Gold tier status renewal,
please again log in to your account online.
We do understand your concern about membership renewal. Please rest
assured we will continue to monitor the situation. Announcement will be
made accordingly, if there is no improvement to the current situation
which impact membership renewal beyond December 2020.
Meanwhile, on behalf of the Marco Polo Club, we wish that you continue
to stay safe and healthy. We look forward to having the pleasure of
extending our hospitality to you on board our flights once this
world-wide crisis is over.