讨论：关于万豪擅自冻结会员账户，并要求会员给……

阿武大 发表于 2022-12-23 16:25

That means the hotel you are going to stay in, not  the Marriott  Group HQ, you need to provide mo ...

The problem is not the hotel that you stayed but the memebr benefits you can enjoy. Marriott Bonvoy regulations are set by Marriott group rather than an individual hotel. Therefore, the group has its right to confirm your status when it is a query.

阿武大 发表于 2022-12-23 15:41

住酒店登记身份证，信息是给中国公安的吧？不是给美国万豪的

那是公安要上传身份证，同时酒店也会保留你的身份信息，很多酒店注册会员也都会各种搜集个人信息。

先说说因为什么被冻结了，客服也总要有个理由吧？